Doorstep laptop repair, your questions answered.

Tap Book a repair on the website or app, choose your device, the issue and a time slot. An engineer is assigned and you get a confirmation with live tracking.

In about 30 to 40 minutes in covered areas of Pune and PCMC, or at a time slot you choose.

QUICKZY engineers visit between 9 am and 8 pm, all 7 days a week.

Yes. Pick any available slot while booking, or choose the earliest slot for a doorstep visit within the hour.

Yes. Change the slot from the app, or call or WhatsApp us. Our cancellation policy explains when a visit can be cancelled without charge.

The QUICKZY app shows live tracking with arrival time, route, the engineer's photo and rating, and one-tap call and chat.

Keep the laptop, its charger and a clear table ready, and note when the problem started. If you can, back up important files beforehand.

Someone should be present to receive the engineer, share the start code, approve the quote and sign off the hand-over test.

Starting prices: screen replacement starting from ₹1,499, battery and charging starting from ₹899, motherboard repair starting from ₹1,999, keyboard starting from ₹999, cooling and fan starting from ₹499, hinge and body starting from ₹799 and RAM or SSD upgrades starting from ₹1,299. Your exact quote depends on the model and part.

The visiting charge is a fixed ₹199, shown before you book. After the 40-point check you receive an itemised quote and decide whether to go ahead.

No. You review the estimate after diagnosis and approve it before any work begins. You pay after the repair passes the hand-over test.

Pay by UPI, card or cash once the repair is complete and tested. Online payments are made in the app.

Yes. Every repair comes with an invoice that lists parts, labour and warranty terms. Businesses can get GST invoices.

Only if a new fault is found during the repair. In that case you receive a revised quote and nothing continues without your approval.

No. The quote is itemised, and the price you approve is the price you pay.

Your engineer starts with an OTP, runs a 40-point hardware check, explains the fault, shares an itemised quote, repairs in front of you, tests the device with you and issues the invoice and warranty card.

Most screen, keyboard, battery, fan, hinge and upgrade jobs are finished at your home or office. Chip-level board work may need our workshop, only with your consent.

Instead of replacing the whole motherboard, we repair the faulty component: power rails, charging ICs, BGA reballing or BIOS and EC firmware. It usually costs less and reduces e-waste.

We use genuine or quality-tested compatible parts and explain the options and prices before the repair begins.

Often, yes. A dead laptop is usually a power rail, charging IC or BIOS fault. We test at component level before suggesting a board replacement.

Most on-site repairs take 30 to 90 minutes. Complex board work needs more time, and you get a revised timeline first.

We order the right part, tell you the expected timeline and book a follow-up visit. You are never charged for the part until it is fitted and tested.

Yes. The repair happens at your table, in front of you, and your engineer explains each step.

Yes. Repairs carry a 3-month warranty on parts and labour, shared in writing with your invoice.

Open the warranty card in the QUICKZY app and tap Claim, or call or WhatsApp us with your invoice. We arrange a revisit.

Yes. Your warranty card is saved in the app with the repair, parts and dates, so you never need to keep paper.

If the covered repair fails within the warranty period, we re-check it as per the warranty terms on your invoice.

New damage after the repair, such as drops or liquid spills, is generally outside the warranty. The written terms on your invoice apply.

Hardware repairs do not need access to your files. The device stays in front of you, and drives are only touched for upgrades or migration that you approve.

Usually not. If the engineer needs to test Windows or macOS, you can sign in yourself and stay with the device.

Never without your approval. Data is only handled for an SSD upgrade or migration you ask for.

Yes, on request. We migrate your data to the new SSD and test it with you before hand-over.

Only to assign an engineer and send updates about your booking. Chat and calls in the app help you talk to your engineer without sharing personal numbers.

HP, Dell, Lenovo, Apple MacBook, Asus, Acer, MSI, Samsung and most other laptop brands.

Yes. We handle MacBook battery, display, keyboard, charging and logic board issues.

Yes. Gaming laptops from Asus, MSI, HP, Dell, Lenovo and Acer, including cooling, fan, thermal paste and board faults.

Yes. Branded and assembled desktops and all-in-one PCs, including SMPS, RAM, SSD, motherboard and speed tune-up.

No. QUICKZY is an independent repair service for out-of-warranty laptops and desktops, which keeps repairs affordable.

If your laptop is in brand warranty, check with the brand first, because third-party repair can affect it. QUICKZY is best for out-of-warranty devices.

We are live in Pune and Pimpri-Chinchwad (PCMC), including Kothrud, Baner, Aundh, Hadapsar, Viman Nagar, Kharadi, Wakad and Hinjewadi.

Yes. Mumbai, Navi Mumbai, Thane, Nashik, Nagpur, Delhi NCR, Bengaluru, Hyderabad, Chennai, Kolkata and many more cities are on our pan India roadmap.

Use the PIN code check on the home page. It tells you instantly whether doorstep service is live in your area.

Open the About page, find the Pan India section and enter your city and mobile number. We message you the day we start there.

Not at the moment. QUICKZY is a doorstep service, so we are expanding city by city rather than shipping devices.

Yes. Engineers are trained, KYC-verified and background checked before they take any booking.

The app shows your engineer's name, photo and rating. They also start the visit with the OTP that only you receive.

Rate the visit in the app or contact support. Our quality and warranty desk follows up on every complaint.

Yes. The app and website show rated engineers near your area with distance and arrival time.

Yes. We handle single visits and recurring service for offices, co-working spaces and IT teams across Pune and PCMC.

Yes. Recurring office visits and priority support are available. Contact us with your device count and we will plan a schedule.

Yes. We issue GST invoices for business repairs and upgrades.

Yes. Fleet upgrades are done at your office with data migration and a tested hand-over for every machine.

For teams and bulk visits, contact us for a custom quote based on the number of devices and the work needed.

Visit the partner page, share your skills, experience and city, and our team will contact you for verification and training.

We are opening franchise opportunities as we expand pan India. Apply on the franchise page and we will share the model and the roadmap for your city.

Hands-on laptop repair skills, ID proof, the right tools and a smartphone for the partner app.

We announce launches city by city. Join the waitlist on the About page to be told first.

Check the charger, the charging light and the power socket, then hold the power button for 30 seconds. If it is still dead, book a doorstep diagnosis.

It can be a display, RAM, BIOS or board fault. A quick diagnosis at your door finds the cause.

Usually a clogged fan, dried thermal paste or a failing fan. A cooling service and fan replacement bring temperatures down.

Try another socket and check the adapter. If it still does not charge, the DC jack, battery or charging circuit may need repair.

Spilled liquid, dust or a loose connector can cause this. We replace the keyboard or repair the connector at your door.

It is not recommended. Cracks can spread and damage the display cable, so a prompt screen replacement costs less.

Switch it off, unplug it, do not charge it and book a visit quickly. Fast cleaning at component level saves many liquid-damaged laptops.

Often, yes. Moving to an SSD and adding RAM can make an older laptop feel new, with your data migrated safely.

Beeps usually point to RAM, BIOS or board faults. Do not keep forcing it on; book a diagnosis.