QUICKZY engineer helping a customer at home
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Find quick answers about booking, prices, tracking, cancellations and warranty, or talk to our care desk.

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Quick answers to the questions we hear most.

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How do I book a repair?

Tap Book a repair on any page, choose your device and problem, pick a time and confirm. You can also book in the QUICKZY app.

What does the ₹199 visit include?

A verified engineer visits, checks your device with a 40-point hardware check and gives you an itemised quote.

Do I have to pay for the repair if I decline the quote?

No. You pay only the ₹199 visiting charge if you decide not to go ahead.

How do I claim warranty?

Open the booking in the app or call the care desk with your booking ID. We will arrange a visit to check the device.

Can I get a GST invoice?

Yes. Add your business details when booking or ask the care desk.

How do I cancel?

Cancel in the app or call the care desk. See the cancellation policy for charges and refunds.

Is my data safe?

Repairs are done in front of you, and engineers do not access your files. See our safety page for details.

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