Dedicated expert
One engineer who knows your devices and people.
Priority IT support & AMC in Pune & PCMC
Priority support & AMC
Priority support & AMC
a dedicated expert for your office.
Faster response. One expert who knows your setup.
When a laptop goes down, your team cannot wait. Priority support gives your office a dedicated QUICKZY expert, an agreed response time, scheduled maintenance through the year and one GST invoice.
- ~30 minarrival
- Dedicated expertagreed response
- AMCyearly plan
- 3-monthwarranty
/ Does your office need priority support?Signs your business needs
Signs your business needs
an AMC with priority support.
Tick what applies. Three or more usually mean a priority plan is worth it.
Tick what applies
Choose what applies and we will suggest the right plan.
/ Why downtime hurts
Why IT problems
Why IT problems
cost businesses more.
When devices are business-critical, every hour counts. These are the usual issues.
- Slow responseFinding a technician takes hours or days.
- No one knows your set-upEach new technician starts from scratch.
- Unplanned costsBreakdowns hit the budget without warning.
- Missed maintenanceSmall issues grow into failures.
- Security slipsUpdates and antivirus fall behind.
- Several sitesEach location is handled differently.
- No records for auditsMaintenance history is not documented.
- No spare devicesStaff sit idle while their laptop is repaired.
~30 minAvg. arrival in Pune
40-pointHardware check
3 monthsWarranty on repairs
/ What priority support includesWhat your AMC with
What your AMC with
priority support covers.
A plan built around your office, agreed in writing.
Agreed response time
A response commitment written into your plan.
Preventive maintenance
Scheduled cleaning and health checks through the year.
Repairs at your office
Laptop and desktop repairs on site.
Lab for board faults
Board-level work with pickup and drop.
Standby device on request
Where available, a stand-in while yours is repaired.
Update and security checks
Windows updates and antivirus status reviewed.
Asset register
Every device and its history recorded.
Quarterly health report
A simple summary for management.
Priority care desk
Your calls jump the queue.
Multi-site cover
One plan across your Pune and PCMC offices.
One GST invoice
Plan and parts billed together.
/ Choosing your planWhich plan
Which plan
fits your office?
A simple guide. We size the plan after an assessment visit.
| Your office | What we usually suggest |
|---|---|
| Under 10 devices, low urgency | Recurring monthly visits. |
| 10 to 30 devices, business-critical | AMC with priority response. |
| 30+ devices or several sites | AMC with a dedicated expert and weekly visits. |
| Clinics, labs, front desks | Priority response for key machines. |
| Seasonal peaks, such as audits | Extra visits built into the plan. |
| Remote and hybrid teams | On-site visits plus care-desk support. |
| New office set-up | Set-up project, then an AMC. |
/ AMC or pay-per-repair?Priority AMC or
Priority AMC or
paying per repair?
Here is how the two compare for business-critical devices.
| QUICKZY priority AMC | Paying per repair | |
|---|---|---|
| Response | Agreed in writing, priority queue. | Whenever someone is free. |
| Engineer | A dedicated expert who knows your set-up. | Different person each time. |
| Maintenance | Scheduled through the year. | Only after a breakdown. |
| Budget | One predictable yearly plan. | Unpredictable bills. |
| Records | Asset register and health reports. | None. |
/ How it worksPriority support and AMC,
Priority support and AMC,
in four steps.
- Assessment visit
Pay the fixed ₹199 visiting charge. An engineer audits your devices, sites and how your team works.
- Plan and approve
You get a written AMC with the response time, visits, coverage and parts terms. Nothing starts until you approve.
- Dedicated expert assigned
Your expert sets up the asset register and starts scheduled maintenance.
- Support all year
Priority response, repairs at your office, reports each quarter and one GST invoice. Repairs carry a 3-month warranty.
/ Priority support and AMC price
Simple, upfront pricing.
AMC plans are quoted per office after an assessment visit, based on devices, sites and response time.
Start here
Visiting charge (fixed)
₹199
An engineer audits your devices and sites and proposes an AMC that fits.
- 40-point hardware check
- Fault shown to you, in plain words
- Itemised quote before any work
- 3-month warranty on repairs
Only the ₹199 visiting charge is fixed. Other prices are starting prices or quoted after the check, because they depend on your device and the work needed.
/ Explore our servicesEverything else we fix,
Everything else we fix,
at your doorstep.
Browse by category. Every service is priced the same way: a fixed visiting charge, then a clear quote with starting prices.
Popular laptop repairsSee full price list
Desktop, all-in-one & upgradesSee prices
For offices, co-working spaces & IT teamsTalk to us
/ Our setup
One team behind
One team behind
every repair.
Verified field engineers, a chip-level lab and a care desk work as one team, so your business gets fast, planned support with every step explained, with every step explained.
- 1Verified field engineersBackground-checked engineers know your devices and respond fast when something breaks.
- 2Chip-level labBoard-level faults go to our lab engineers, with pickup and drop.
- 3Care deskOne number for updates, quotes and warranty, from booking to hand-over.
~30 minAverage arrival in Pune
40-pointHardware check
3 monthsWarranty on repairs
5,000+Happy customers
/ AMC cost in Pune
What decides your
What decides your
AMC cost?
Your plan is priced on these six things.
- Number of devicesMore devices need more engineer time.
- Response timeFaster response commitments cost more.
- Sites coveredSeveral locations need more travel and planning.
- Visit frequencyWeekly visits cost more than monthly.
- Parts termsPlans can include or exclude parts.
- Standby devicesStand-in devices add to the plan where available.
/ Priority support and AMC, explained
Computer AMC with
Computer AMC with
priority support in Pune.
Looking for a computer AMC in Pune, IT AMC services for your office or a dedicated IT engineer without hiring one? QUICKZY priority support gives your business a named expert, an agreed response time and planned maintenance through the year.
Your expert gets to know your devices, software and people. Scheduled visits keep laptops and desktops clean, updated and healthy, and when something breaks, your call goes to the front of the queue. Board-level work goes to our lab with pickup and drop.
Clinics, CA firms, start-ups, schools and retail businesses across Pune and PCMC use QUICKZY AMC plans to keep critical devices running. Everything is agreed in writing, billed on one GST invoice and repairs carry a 3-month warranty.
Why QUICKZY
- A dedicated expert for your office
- Response time agreed in writing
- Preventive maintenance all year
- Asset register and quarterly reports
- Multi-site cover in Pune and PCMC
- One GST invoice
Priority support & AMC ₹199 assessment
/ Devices we supportBusiness devices
Business devices
we cover.
QUICKZY is independent and not linked to any brand. Names identify devices only.
Dell LatitudeDell VostroHP ProBookHP EliteBookLenovo ThinkPadLenovo ThinkBookDell OptiPlexHP ProDeskLenovo ThinkCentreAsus ExpertBookAcer TravelMateApple MacBookAll-in-one PCsAssembled office PCsPrinters (basic help)Office Wi-Fi (basic help)
/ In-depth guidePriority support and AMC:
Priority support and AMC:
what to know before you sign.
Plain answers for founders, office managers and IT leads.
What a good AMC should include
A clear response time, how many visits a year, what is covered, how parts are billed and how you get reports. We put all of this in writing.
Comprehensive or labour-only?
A comprehensive plan includes some parts; a labour-only plan bills parts separately at agreed prices. Labour-only is common for newer devices.
Why a dedicated expert matters
The same engineer learns your set-up, your software and your people, so fixes are faster and fewer things are missed.
Reviewing the plan
We review your AMC every quarter with a short report, and adjust visits or cover as your team grows.
/ Who uses itBusinesses on
Businesses on
priority plans.
Typical customers and what they need most.
| Business type | Why priority matters | Typical plan |
|---|---|---|
| Clinics and diagnostics | Front-desk and report PCs must run | Priority response, monthly visits |
| CA and law firms | Deadlines and filing seasons | Priority response, extra visits in peaks |
| Start-ups | Fast-growing teams | Dedicated expert, weekly visits |
| Schools and institutes | Labs and staff devices | Term-time maintenance plan |
| Retail and showrooms | Billing PCs at the counter | Fast response, spares on request |
| Co-working spaces | Many members and devices | Weekly visits, priority desk |
/ Plain-language glossaryAMC terms,
AMC terms,
explained simply.
The jargon, translated into simple words.
AMCAnnual maintenance contract. A yearly plan that covers scheduled visits and support for your devices.
SLAService level agreement. The response time we commit to in writing.
Asset tagA label or ID on each device so it can be tracked in your IT records.
GSTINYour 15-digit GST identification number, printed on a B2B tax invoice.
Input tax credit (ITC)GST paid on business purchases that a registered business may be able to claim back, subject to the rules.
Comprehensive AMCA plan that includes some parts as well as labour.
Labour-only AMCA plan that covers labour, with parts billed separately.
Preventive maintenancePlanned cleaning and checks that stop faults before they happen.
/ Areas we servePriority support and AMC
Priority support and AMC
across Pune & PCMC.
Live today: Karve Nagar, Warje, Bavdhan, Magarpatta, Wagholi, Viman Nagar, Sus, Kharadi, Chinchwad, Akurdi, Shivaji Nagar, Hadapsar, Aundh, Pimple Saudagar, Kothrud, Wakad, Pimpri-Chinchwad, Pashan, Baner, Balewadi, Undri, Kondhwa, Koregaon Park, Hinjewadi, Deccan, Sinhagad Road, Nigdi and almost entire Pune.
Coming soon: Mumbai, Navi Mumbai, Thane, Nashik, Nagpur, Delhi NCR, Bengaluru, Hyderabad, Chennai, Kolkata and more. Join the waitlist.
/ Pune and PCMCPriority support
Priority support
near you.
Dedicated experts for offices, clinics and shops across Pune and PCMC.
BanerIT offices and home users. Priority IT support and AMC.
AundhOffices, colleges, residential. Priority IT support and AMC.
KothrudShops, clinics and small offices. Priority IT support and AMC.
HinjewadiIT park professionals. Priority IT support and AMC.
WakadResidential and IT commuters. Priority IT support and AMC.
KharadiEON IT park and offices. Priority IT support and AMC.
Viman NagarOffices and residential. Priority IT support and AMC.
MagarpattaCybercity professionals. Priority IT support and AMC.
Koregaon ParkStudios, agencies and start-ups. Priority IT support and AMC.
HadapsarOffices and homes nearby. Priority IT support and AMC.
Pimple SaudagarSmall offices and shops in PCMC. Priority IT support and AMC.
Pimpri-ChinchwadIndustrial and home users. Priority IT support and AMC.
/ People also searchPopular AMC and
Popular AMC and
IT support searches in Pune.
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/ Blog
Laptop care, made simple.
Laptop plugged in but not charging? 6 checks before you panic.
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Laptop screen repair cost in Pune: what really sets the price.
Read more
Dead laptop? Why chip-level repair beats a new motherboard.
Read more/ Priority support FAQ
Good to know.
Answers about AMC plans, response times and billing.
View all FAQsWhat is priority support?
An AMC plan that gives your office a dedicated QUICKZY expert, an agreed response time and planned maintenance through the year.
How much does a computer AMC cost in Pune?
Plans are quoted after a ₹199 assessment visit, based on devices, sites, visit frequency and response time.
What response time do you offer?
Response times are agreed in writing based on your plan and location in Pune or PCMC.
Do we get the same engineer each time?
Yes. Your dedicated expert handles your account, with back-up from the team when needed.
Are parts included?
You can choose a comprehensive plan that includes some parts, or a labour-only plan with parts at agreed prices.
Do you offer standby laptops?
Where available, a stand-in device can be arranged on request while yours is repaired.
Can one plan cover several offices?
Yes. One AMC can cover all your locations in Pune and PCMC.
Do we get reports?
Yes. An asset register and a short quarterly health report.
Do we get a GST invoice?
Yes. Plan fees and parts are billed on GST invoices with your GSTIN.
What is the difference from recurring visits?
Recurring visits give you a fixed schedule. Priority support adds a dedicated expert, an agreed response time and a yearly plan.
Is there a warranty on repairs?
Yes. Repairs carry a 3-month warranty on parts and labour.
Which areas do you cover?
Offices across Pune and Pimpri-Chinchwad.
More than
Customers served
Skip the commute. Get professional repair
at home or at work.